We’d Love to Hear From You

Hey there! Ever had one of those days where you just need to talk to someone who gets your shoe obsession? Well, that’s us. ShoeUnest started as a tiny idea in a cluttered apartment—our founder, Mia, used to reply to every single email herself, often late at night with a cup of tea in hand. She still pops into the inbox sometimes, just to keep that personal touch alive.

Get in Touch

Got a question about sizing? A return that’s giving you grief? Or maybe you just want to gush about how our Retro Runner Sneakers saved your feet last weekend. Whatever it is, we’re all ears. Here’s how to reach us:

• Address: 708 Pine Drift Drive, Odenton, MD—stop by if you’re in the neighborhood (we’ve got coffee and shoe samples!).
• Email: [email protected] (We usually reply within 12 hours—unless Mia’s dog steals her laptop charger again.)
• Phone: +1 750 425 1527 (Monday–Friday, 9am–6pm EST). Pro tip: Try calling before lunch—we’re extra chatty then.

Your Voice Matters

Honestly? We’re not one of those faceless mega-stores. When you reach out, you’re talking to real people who care. Last month, a customer’s feedback about narrow toe boxes led us to redesign our entire Urban Walk line. So speak up—we’re listening.

P.S. Need help ASAP? Try our Live Chat (bottom right corner). Fun fact: Our support team once helped a customer pick shoes for her wedding while troubleshooting a zip tie on a shipping box. Multitasking at its finest.